This Website Privacy Policy (“Policy”) applies to your interaction with Quality Bank (“Quality Bank,” “we,” “us,” “our”) at any online or mobile site or application that we own and control (collectively “website”) and describes how we may collect information from you when you visit our website or when you use our online financial services.

By using our website, you consent to this Policy, including your consent to our use and disclosure of information about you in the manner described in this policy.

We recognize the importance of the privacy and security of personal information.

We think it is important for you to be informed of the policies, procedures, and security measures that we have in place to safeguard your personal and confidential information. With that in mind, we developed this Policy to help you to understand the steps we take to protect your personal information when you utilize our online financial services.

Below are several definitions of terms used within this policy:

Visitor Information - Visitor Information refers to personally identifiable information about a consumer, customer or former customer of the Quality Bank.

Internet Protocol (IP) Address - an IP address is a unique address that devices use in order to identify and communicate with each other on a computer network. An IP address can be thought of as a street address or a phone number for a computer or other network device on the Internet. Just as each street address and phone number uniquely identifies a building or telephone, an IP address can uniquely identify a specific computer or other network device on a network. We may use IP addresses to monitor login activity and for identification purposes when necessary for security investigations.

Cookie - a Cookie is a very small data file that is transferred to your device so that it can be identified later. Cookies are a basic way for a server to identify the device you happen to be using at the time. Cookies are used for many things from personalizing start up pages to facilitating online purchases. Cookies help sites recognize return visitors and they perform a variety of important functions. We may also use cookies to enable certain features of our website and to preserve your preferences and customize your experience when you visit and return to our website.

Service Provider - We may use various third-party providers. These third parties provide services such as: website hosting, Internet banking, bill payment, and account aggregation. Third party providers are referred to within this policy as “Service Providers”.

If you are just browsing through our website, we do not request any Visitor Information, nor do we collect unique identifying information about you unless you voluntarily and knowingly provide us that information, such as when you send us an email or complete an application online. If you provide us unique identifying information, it is only used internally and in furtherance of the purpose for which it was provided.

Our Service Providers may use Cookies to collect some of the above information. In some cases, you must accept cookies in order to view our website. Note that most browsers provide controls whereby you can choose to block receipt of cookies, delete cookies, or be prompted before cookies are received by your device. Please note that the functionality of our website may be impaired if you delete or choose not to receive cookies from our website.

When you click on advertisements in our website or advertisements on linked third-party websites, you may receive another Cookie; however, you do not have to accept any Cookies from third party advertisements.

While email is convenient and has a good business use, it can also be misused by criminals for scams and various other fraudulent purposes. “Phishing emails” are frequently used by criminals to entice the recipient to visit a fraudulent website where they try to convince the recipient to provide personal information, such as ATM card numbers, account numbers, Social Security numbers, access Ids and passcodes. Some of these fraudulent websites may also be virus laden and can be used to download mal-ware to your device. Fraudulent websites often look identical to a legitimate site, so it’s important to look very closely at the website address.

Our website may include links to other third party websites. These links to external third parties are offered as a courtesy and a convenience to our Visitors. When you visit these sites, you will leave our website and will be redirected to another site.

Quality Bank does not control linked third party websites. We are not an agent for these third parties nor do we endorse or guarantee their products. We make no representation or warranty regarding the accuracy of the information contained in linked sites. We suggest that you always verify the information obtained from linked websites before acting upon this information. Also, please be aware that the security and privacy policies on these sites may be different from our policies, so please read third party privacy and security policies closely.

If you have questions or concerns about the privacy policies and practices of linked 3rd parties, please review their websites and contact them directly. This privacy policy applies solely to the Visitor Information collected by us.

We and third parties may collect information about your online activities to provide you with advertising about services tailored to your interests. You may see certain ads on other websites because we engage third-party ad services (e.g., Facebook, LinkedIn, Google). Through such ad services, we can retarget our messaging to users of our website and applications through interest-based and contextual means. These services track your online activities over time and across multiple websites by collecting information through automated means, including through the use of third-party cookies, web server logs and web beacons. The ad services use this information to show you ads that may be tailored to your individual interests. The information our ad services may collect on our behalf includes data about your visits to websites that serve our ads, such as the pages or ads you view and the actions you take on the websites. This data collection takes place both on our website and on third-party websites that participate in these ad services. This process also helps us track the effectiveness of our marketing efforts.

Quality Bank and our Service Providers have developed strict policies and procedures to safeguard your Visitor Information. Our policies require confidential treatment of your personal information. We restrict employee access to personal information on a "need to know" basis and we take appropriate disciplinary measures to enforce employee privacy and confidentiality responsibilities. We have established training programs to educate our employees about the importance of privacy and to help ensure compliance with our policy requirements.

Our website is not intended for use by children under the age of 14. The Children's Online Privacy Protection Act, protects children under the age of 14 from the collection of personal information on the Internet. Quality Bank respects the privacy of children. We do not knowingly collect names, emails addresses, or any other personally identifiable information from children. We do not knowingly market to children, nor do we allow children under 14 to open online accounts.

Our Website may allow Visitors to post messages and submit their own content (e.g., stories, comments, blogs, postings, tweets, etc.), which may include personal information. Any information you post, tweet or otherwise submit via the Website becomes public information and is not subject to this Policy. By posting or tweeting content, you agree that we may, at our discretion, use your real or social media user name and all or part of the content of your post or tweet (including all accompanying images) on our Website to promote our Institution, products and services for such time period as we wish. Institution is not responsible for the results of such postings.

This Policy may be updated from time-to-time as new products and features may require changes to this Policy, or new legal requirements and guidelines may require changes to this Policy. Please check for any updated periodically. Information collected in connection with your use of our website after any changes to this Policy become effective will be handled in accordance with the revised Policy.

If you have any questions about our privacy policy or concerns about our privacy practices, please contact us at +1 409-287-0036 or email to support@qualitybnk.com. If you have any questions regarding our privacy standards, please contact us at +1 409-287-0036.